Withdrawl Taking Far Too Long
Complaint summary
I have tried to withdraw money after winning a bet with my bonus, but was told that I had insufficient rollover. I have wagered enough now to withdraw the money in my account but it's still taking so long.
Everytime I go on live chat, they just told me they aim to process funds as quickly as they can. Same response, always.
Dear NiallBreen98,
Thank you for reaching out to us and sharing your experience. We understand the frustration caused by delays in processing your withdrawal after meeting the rollover requirements.
We'll contact Dream.bet and will update you as soon as we have more information.
Thank you for your patience, and please let us know if you have any further questions in the meantime.
Best regards,
The Betpack Team
Dear NiallBreen98,
Thank you for your patience regarding this issue. We have reached out to the brand and they have informed us that they do not see any pending withdrawal on your account.
Could you, please, get back to us to about whether or not you are still having issues with withdrawals?
Best regards,
Betpack Team
Dear NiallBreen98,
Thank you for bringing this issue to our attention. But as we have not received any update from you regarding the complaint, we will be closing this inquiry. We are always open to further feedback in the future.
Best Regards,
Betpack Team
