Urgent: Repeated Withdrawal Issues – Possible Scam

Complaint summary

Subject: Urgent: Repeated Withdrawal Issues – Possible Scam

Dear Betpack / Online Gambling Community]

I am reaching out to raise serious concerns about my withdrawal attempts on WWW.WINBAY.COM. Over the past three weeks, I have attempted to withdraw my funds three separate times, only to face repeated delays and shifting excuses.

1. First Attempt: My withdrawal was canceled after five days due to alleged "technical issues," and I was advised to try again.


2. Second Attempt: This time, it was denied for "validation" reasons, despite my account already being fully verified.


3. Third Attempt: After being assured that my withdrawal would go through, it was once again canceled without explanation.



Following these failed attempts, I was told I needed to request a manual withdrawal. However, after following their instructions to cancel the pending withdrawal and submit a new request, I was informed that I must wait another three business days. When I pointed out that I had already done this multiple times, I received an automated response claiming I had canceled the request myself—which is entirely false.

This ongoing cycle has left me without access to $4,800 CAD in my account, with no clear reason provided for the withdrawal errors. It appears that I am being subjected to endless delays without any genuine intention of allowing me to access my funds.

I have documented all conversations and screenshots as proof. This experience raises serious concerns about the legitimacy of this platform, and I urge others to be cautious. If this issue is not resolved promptly, I will be escalating the matter to relevant gambling authorities, consumer protection agencies, and financial institutions.

Sincerely,

Peter O