Scam
Complaint summary
Hello. I'm sorry for my English.I'm writing through a translator. I decided to try to play on this site. My username is Adrian1982. I played on BetSorSpin, as I see in the contacts of the site, BetSorSoin and BetOspin are the same thing. Raised the balance to $600. We requested verification and it passed. We couldn't pay for 3 weeks. After successful verification, they were blocked, referring to the points of the rules. Allegedly, I have a multiaccount and some kind of conspiracy. Dear owners of this scam project, is it better for you to receive complaints and dump people for 600 bucks? For you, it's pennies! I didn't break the Rules, I played fair! Please help me and return the money!
Dear AdrikLi1,
Thank you for bringing our attention to this issue. Representatives of Betospin have been informed and they will be addressing your inquiry shortly. We appreciate your patience during this time.
Best Regards,
Betpack Team
Dear All,
Following a thorough investigation by the relevant departments, it was determined that the customer violated our General Terms & Conditions, specifically Rule 4. and Rule 10. The investigation uncovered multiple account connections which is in direct contradiction to our General T&Cs. As a result, the account has been suspended. Detailed information and evidence were sent to the Betpack team.
Regards,
betOspin Team
This is absurd. Falsification of evidence. Give me proof that I broke the rules! Do you really want to ruin your reputation for just $600?? It's not funny. I made deposits, since when does a bookmaker have the right to confiscate? Are you the police? I demand payment of my honestly won money!
Dear AdrikLi1,
Thank you once again for highlighting this issue. After reviewing the matter, the brand has found that a violation of their Terms and Conditions has occurred. As a result, we will consider this complaint resolved and proceed with closing it. If you need any further assistance, please don’t hesitate to reach out.
Best Regards,
Betpack Team
