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Deposit amount 8000

Against: PIN-UP
Added: 11/11/2024

Complaint summary

Today after 11 days they didn't credited my fund in my account INR 8000
I try every possible way to connect them but they reply only similar things again and again so please help me to get my deposit they cause me lots of frustration the situation is likely to be suicidal for me that why I need help with your site. Please help me to get my money back
They are just replying with ticket number is under view from last 11 days
I'd no 28619971
Ticket no. TS-1647125

Closed / Solved
Disputed Amount
8000 USD
Betpack Admin
Betpack Representative:
Date: 15/11/2024, 06:01 AM

Dear Saurabhsuman0177,

Thank you for bringing our attention to this issue. The brand has been contacted by our team and they should be addressing this inquiry directly to you shortly. We appreciate your patience and hope to resolve your inquiry as soon as possible.

Best Regards,
Betpack Team

Bookmaker representative:
PIN-UP
Added: 21/11/2024, 08:24 AM

Hello!
Our specialists have resolved the issue, and the deposit was credited on 2024-11-14 at 8:29:19 (GMT+3).
We apologize for any inconvenience caused.

Betpack Admin
Betpack Representative:
Date: 26/11/2024, 04:05 AM

Dear Saurabhsuman0177,

Thank you again for bringing light to this issue. As a representative of the brand has directly responded to your inquiry confirming that it has been resolved, we will be marking this complaint as closed/solved. If there are any further inquiries from your side, please do not hesitate to reach out to us.

Regards,
Betpack Team

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