Broke and won’t pay me
Complaint summary
As soon as I tried withdrawing my money they didn’t pay and sited I violated some term with no proof. I did nothing wrong and won fair and square. They are corrupt and have no intentions of ever paying. PLEASE HELP AND TELL PEOPLE TO STAY FAR FAR AWAY.
Dear Bainer1987,
Thank you for bringing this issue to our attention. Representatives of Moana Casino have been contacted and asked to address your inquiry directly. We appreciate your patience during this time and hope to resolve this complaint soon.
Best Regards,
Betpack Team
Dear Bainer1987,
After careful investigation of your case, we found out that you logged into our website from multiple different IPs, which were identified as VPN and proxy ips. That’s a breach of Term 12.10 : '' i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network “VPN”)''
Best regards,
Moana-Support
This is just a blatant lie. I have zero reason to hide by IP address from these crooks. I only have one account and have done nothing wrong. I log in from work and other various places but there is nothing wrong with that. They just don’t want to pay their debts and will continue to be corrupt to future customers unless something is done.
