Betpack
Complaint summary
Betpack is marketing nationalbet . I have forwarded this information on to relevant parties . Nationalbet holds no licence with Curacao egaming. Betpack says it does however
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Hello, Thank you for your feedback. We would like to clarify that we currently hold a valid license from Anjouan, and in relation to the mention of a license in Curacao, our previous license was indeed from there. We hope this clears up any misunderstandings. Should you have any further questions, feel free to reach out.
best regards
Nationalbet
So which is it. Anjuaon or Curacao. I have screenshot with nationalbet live chat which says they are Curacao.
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Hello,
Thank you for your feedback. As we informed you in our previous message, we currently hold a valid license from Anjouan. During the period when you contacted us via live chat, we held a license from Curacao. We have responded repeatedly to your inquiries, both via email and through live chat. We appreciate your comments and thank you for choosing National Bet.
best regards
Live chat conversation was today. I can send screenshot if you like. I'll advise the others with similar issues to open dispute with anjuaon if that's the case
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Hello
You have not received incorrect information. Our previous license remains valid in certain countries, while our new license is applicable in others.
We have repeatedly responded to your inquiries, and for any further assistance, please feel free to contact our customer support team.
Thank you for choosing us.
best regards
Great we shall open a dispute with Anjuaon
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Dear Wazaw,
Thank you again for bringing our attention to this issue. As representatives of Nationalbet have already clarified the status of their licensing, we will consider the status of this inquiry as resolved. If anything else, please do not hesitate to reach out to us in the future.
Best Regards,
Betpack Team