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baterywin casino blocked my account and wont return my deposit

batery.win casino blocked my account and won't return my deposit

Author: Davis111

Against:

Added: 27/10/2024

Complaint summary

hello, batery.win casino blocked my account and won't return my deposit. I successfully passed verification and they replied:
Congrats!

You've got verified on Batery.win!
Jump into your favourite bet place.

Kind regards,
"Batery.win" team!

BUT AFTER I PUT MY DEPOSIT FOR WITHDRAWAL, THEY REJECTED MY WITHDRAWAL AND BLOCKED MY ACCOUNT
They write to me that I used Photoshop for verification, but I didn't use Photoshop, they don't reply to my messages, they don't return my money, 480 CAD

Open

24d 19h Passed

Disputed Amount

479 CAD

Betpack Representative:

Betpack Admin

Date: 15/11/2024, 06:00 AM

Dear Davis111,

Thank you for bringing our attention to this issue. The brand has been contacted by our team and they should be addressing this inquiry directly to you shortly. We appreciate your patience and hope to resolve your inquiry as soon as possible.

Best Regards,
Betpack Team

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