Account closed and £500 taken
Complaint summary
I had been playing here for about a month made numerous withdrawals and deposits with no problems. Then after having a 500 pound withdrawal pending for a week they emailed me to say I had broken there terms and conditions without giving me a example of when I had . The reason they didn’t is because there isn’t any I just actually won and they obviously didn’t want to pay . I’ve taken in up with the regulator but no response
Dear Jambo1485,
Thank you for bringing our attention to this issue. We have contacted representatives of Tiktakbet for them to address this inquiry directly. We appreciate your patience and hope to resolve this as soon as possible.
Best Regards,
Betpack Team
Dear Jambo1485,
We would like to thank you again for bringing light to this issue. Despite multiple attempts to contact representatives from Tiktakbet, we have unfortunately not received a response from them regarding your inquiry. As a result, we have decided to remove the brand listing from our site and will no longer recommend this casino to our players.
We sincerely apologize for not being able to fully resolve this issue. We strive to highlight the best brands so that issues such as this do not occur.
If anything else, please do not hesitate to reach out to us in the future.
Best Regards,
Betpack Team
