Complaints

Hi

Ive had 330 stolen from my account from real money deposit and winnings Dream bet took my balance of 330 off my account just because I left a campaign with them for 20 free bet Winnings my own real money deposit money never used a free bet to win anything Just blatantly stole my money and when appealed to ask where my money went they said they have a rule in place that any real money is forfeited along with virtual moneys if I leave a campaign for a free bet So basically if you deposit 50000 And do nothing only press leave campaign for 20 free bet they take your 50000 deposit and keep it as youve left a campaign for a free bet with them Con artists of the highest degree People please close down all dream bet accounts before you get robbed of your real money without even getting the chance to place a bet with it

Hello

I requested a exlcusion forever at cosmobetcom because of gambling addiction several times at the site and also at the partnered casinos Also I requested setting limits which was rejected THis requests are visisble in my attatchements

Cosmobet refused my complaint and also I cant send them emails anymore Chat agent leaved the chat as I told him about it

I told them several times that I want a exclusion forever for the reason of gambling addiction


I also did send a exclusion request to the email supportcosmobetemail on 17122023 First screenshot in PDF The email adress is shown when you google it


Cosmobet mentions on second screenshot that the email adress doesnt exist This is wrong It can still be found on google and on theire website for months


As can be seen above Third screenshot this email address was in fact included on the Cosmobet site If the operator has changed their support address subsequently the responsibility would be on them to manage the old mailbox and ensure it redirected appropriately



I request a refund for my deposits at cosmobet and the other Santenda International BV partnered casinos

Thanks a lot for your help

Best regards

I have already written this complaint before but they still havent returned my money
hello baterywin casino blocked my account and wont return my deposit I successfully passed verification and they replied
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BUT AFTER I PUT MY DEPOSIT FOR WITHDRAWAL THEY REJECTED MY WITHDRAWAL AND BLOCKED MY ACCOUNT
They write to me that I used Photoshop for verification but I didnt use Photoshop they dont reply to my messages they dont return my money 480 CAD

Welcome sports bonus are not well explained about which money counts towards requirements To tell the truth you can use only your real money but Its not clear in the terms SEE item 22 and 53

httpswinspiritcompt-BRsports-bonus-terms-and-conditions

I used a reload sports bonus and they confiscated my winnings with no explications They always said the same thing with superficial answers using their terms but they didnt explain in details what I did to defend myself My money is BRL because Im Brazilian

Trying to withdraw 175 since last Monday Numerous live chat emails Still no progress

open my gaming account on quickwin in 11 November and I make deposit of 10901090 means total I make deposit 2180 via UPI but when I didnt get my deposit in my gaming account I go to customer service they told me to wait Hours I wait Hours after that again I go for help but they told me to wait 3 days again I wait 3 days then again I go for help but they refused alla time and close chat directly I also complain on email theres also same thing they didnt want to give my money anyhow I have all proof of payment I told through email that I make complaint against quickwin on betpaack but they didnt reply me since 8 days and they didnt give my money return I understand that how quickwin eat customer money

And I paid on this UPI dbodkiafreecharge





I have all proof like proof of payment and how they treat his users everything



Kindly help me betpack

Today after 11 days they didnt credited my fund in my account INR 8000
I try every possible way to connect them but they reply only similar things again and again so please help me to get my deposit they cause me lots of frustration the situation is likely to be suicidal for me that why I need help with your site Please help me to get my money back
They are just replying with ticket number is under view from last 11 days
Id no 28619971
Ticket no TS-1647125

Jag lade in 50 euro och vann 375 euro Supporten va jttebra och verifiering gick smidigt nr jag gjorde ett uttag p 375 euro Dagen efter var det 266 euro igen p mitt spelkonto hos cosmobet casino igen Jag gjorde terigen ett uttag p 250 euro Senare under dagen ringer min bank och sger att valutan de betalar ut med r inte godknd i Sverige eftersom casinot r bannat fr att bedriva spel med Sverige Valutan r krytovaluta och heter santeda international limited och det finns inte en bank i Sverige som tar emot denna valuta

Dessutom s har utav de 375 euro jag tagit ut har 109 gtt t av banker som ska vxla det gtt t p vgen tillbaka till mitt spelkonto vilket frklarar varfr jag dagen efter hade 266 euro p spelkontotOch nu har de terstende utav de 250 euro som jag tog ut inte dykt upp alls p mitt spelkontot hos cosmobet Jag r sjukt irriterad ver att jag ens ftt registrera mig p cosmobet nr detta problem skert inte r nytt fr cosmobet Men man valt att hva in ltta pengar frn oss svenskar som vljer att spela p cosmobet Hade de gjort rtt fr sig s hade svenskar inte s enkelt tilltits att registrera sig eller tminstone gett infon att uttag till Sverige inte kan gras p casinot

Hur stor chans finns det att jag fr tillbaka mina 375 euro jag vunnit Den r 0 Kan jag f tillbaka min deposition kanske Ja absolut ska jag kunna f det Och jag har mycket fritid och gillar lite detektivarbete s jag ska se vad jag kan gra

Sjlvklart ska jag ocks frska f 375 euro som mitt uttag var

hello baterywin casino blocked my account and wont return my deposit I successfully passed verification and they replied
Congrats

Youve got verified on Baterywin
Jump into your favourite bet place

Kind regards
Baterywin team

BUT AFTER I PUT MY DEPOSIT FOR WITHDRAWAL THEY REJECTED MY WITHDRAWAL AND BLOCKED MY ACCOUNT
They write to me that I used Photoshop for verification but I didnt use Photoshop they dont reply to my messages they dont return my money 480 CAD